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Simba Games Casino Review

Simba Games is one of the lesser known online casinos. It hosts just 2,600 visitors a month in the UK, although 9,000 hits per month have been recorded in Denmark. Simba the lion is the mascot of the website and provides warmth not seen in many online gambling sites. But this is rather of a Lion King reference than a homage; “Simba” means lion in Swahili. The target market for this online casino is anyone aged 30 or more.
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Simba Games home page
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Playing Bonanza slot at Simba Games

The welcome bonus at Simba Games is fairly decent. You are given 100 percent matching funds up to £50. Then you will also be awarded 25 free spins. These free spins must be played on the Ninja Master video slot machine.

You will have to play through your bonus money 60 times, which is considerably higher than the industry standard of 35 times. In our experience, it is unlikely that you will be able to withdraw that money, although it is much more possible to win money here than on the casino sites that require you to bet your money through 85 times.

Simba Games claims to have various online promotions throughout the year. Finding them is a bit difficult because there does not seem to be a page dedicated to these bonuses. Our theory is that Simba Casino probably sends you promotions and no deposit bonuses through email or text message.

The site operates independently and is not part of a larger online casino network.

For a smaller site, this bonus is acceptable. The free spins are certainly welcome. The amount of times you have to play your money through is not too appealing, but of course, there are online casinos that make you actually bet hundreds of pounds before you can claim anything, so Simba Online Casino has the advantage there.

The main selling point of Simba Games is the warm colours and the Simba lion. They make you feel comfortable playing here and are welcoming. Other online casinos should take note of what Simba Casino has done here aesthetically.

Simba Games in Numbers

2014

Casino Established

11K+

Players Monthly

1200+

Slot Games

97.9%

Average RTP

24/7

Customer Service

Slot Games at Simba Games

Simba Games has all of the games you’d expect from the popular providers, although it must be noted that they are not well organized. For example, there is no section where you can go to find new games, but it is fairly easy to search for a game you want to play. The average loading time for a game is 0.574 seconds. That’s a bit slow, but most players are not probably going to notice the difference.

The live casino at Simba Games is quite attractive and includes Casino Hold’em by Evolution, MONOPOLY Live, Three Card Poker, Texas Hold’em Bonus Poker, Caribbean Stud Poker, and Hippodrome Grand Casino.

The games featured on the website are provided by Bally Wulff, Big Time Gaming, Blueprint Gaming, edict egaming, EGT, ELK Studios, Evolution Gaming, Extreme Live Gaming, GameART, Gamomat, Ganapati, GVG, Microgaming, NetEnt, NextGen Gaming, Novomatic, Play’n GO, Pragmatic Play, Realistic Games, SG Digital, SG Gaming, SkillOnNet, Slingo, Thunderkick, Williams Interactive, and Yggdrasil.

BTG slot games
blueprint gaming slot games
Evolution Gaming
Microgaming slot games
Netent slot games
Play'N GO
Thunderkick
Williams Interactive
Yggdrasil Gaming
Kalamba slot games
Nolimit City
Playson
Push Gaming
Reel Play slot games

The most popular games at Simba Games

Starburst

100.36%

Return to player (RTP)

desktop

Available

10 

Betways

The ultimate classic online casino slot machine. It has been around since 2007 and is the game most casino give people to play their free spins on. That’s because it’s fun and fast paced and it is likely to addict anyone to their online casino.

Guns N Roses

94.3%

Return to player (RTP)

desktop

Available

20

Betways

Based on the iconic band who wouldn’t love to play this game. Chase after Axl, Slash and Duff while you try to score as much moolah as you can. Featuring the music of the band this is one video slot machine where you want to have the sound cranked up.

Ninja Master

95.9%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

20

Betways

This five-reel, three-row, Asian themed slot is likely to put you in a killer mood. With a mixture of playing card symbols and runes this game is provided by SkillOnNet. It’s an unusual game but a fun one.

Medusa

95.42%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

25

Betways

Set in ancient Greece Medusa is a five-reel, three-row game from Next Gen. You have snakes, coins an arena and Medusa herself on the reels. Don’t worry, she won’t turn you to stone but she will lead to great payoffs.

Wild Crystal Arrows

93.6%

Return to player (RTP)

Desktop

Available

15

Betways

Another game from a little-known developer called SkillOnNet. You have a mixture of spades, hearts, diamonds and clubs and playing card symbols. Try to score three in a row to take home a big win.

Lights

77.3%

Return to player (RTP)

desktop

Available

9

Betways

This NetEnt game is a five-reel, three-row fun fest. You have a mixture of playing card symbols and old-fashioned lamps to play with. The floating wild is what you are chasing, and it can deliver a lot of cash if you play it just right.

Simba Games Casino Free Spins

Free spins are interesting at Simba Games. When you make your first deposit you will receive 25 free spins, and they must be played on the Ninja Master video slot machine. The problem is that any winnings from your free spins will be credited as no deposit bonus money. That means you’ll have to play through a total of 60 times before you can take the cash out. This leads us to believe the free spins are mostly just for fun, not for the profit potential. But it is better than winding up with nothing.

Then there is a promotion called the Daily Picks and Tournaments, which is offered every day. Some days this will include the chance to win free spins. The free spins won from the Daily Picks must be played on Book of Oz, Deco Diamonds Deluxe, or Boom Pirates.

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Look for machines with fewer symbols. You can make matches more frequently with fewer symbols.

Why this is different from the free spins with the welcome bonus is unclear, but this is a chance to try out some different games. Like with the Simba Games welcome bonus free spins, the money you win will be credited to your account as no deposit bonus cash, and you will have to play it through 60 times before you can withdraw it.

Again, this feels like the free spin promotions and no deposit bonuses aren’t there to give you cash; they are meant to provide more opportunities to have fun at the casino. At least, unlike other casinos, Simba Casino is giving out a fair amount of free spins. That’s certainly better than casinos that require you to bet hundreds of before you are given any free spins or no deposit bonuses at all.

Simba Games will not give you any free spins and no deposit bonuses through live chat. We can’t blame them because none of the casinos we have reviewed do this. We think that the idea of obtaining free spins as well as no deposit bonuses from live chat belongs to the old times when online casinos were trying to draw people into their games.

Simba Games makes a decent effort at giving people free spins. They aren’t as generous as some online casinos, but there are certainly many that are worse when it comes to free spins. If you take the free spins and no deposit bonuses as simply a way to have some fun at the casino, you’ll enjoy them. If you are looking to make real money from free spins, you’ll be better off trying out a different casino.

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Simba Games Casino Promotions

The welcome bonus at Simba Casino is decent. With your first deposit you will receive 100% matching funds up to £50. You’ll also be given 25 free spins on the Ninja Master video slot machine. The most you can bet of the bonus money at any given time is either 10% of what’s left in your account or £5 (whichever is lower).

If you made your deposit with Neteller or Skrill, the most you can bet at one time is £1. That’s still a lot better than most online casinos, which don’t even allow you to claim your welcome deposit if you made your deposit with Neteller or Skrill. People who need to use either of those two services should probably go to Simba Games rather than another casino.

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If all you care about is free spins and no deposit bonuses, you don't have to worry about matching cash bonuses and focus on a casino with the most free spins.

You will have to play through your bonus money at least 60 times. That seems rather high. The industry standard is 35 times. We are not sure why Simba Casino has made the requirement 60 times. It seems egregious.

There are no other announced ways to deposit funds and receive bonus money. However, their Daily Picks and Tournaments could certainly award no deposit bonus funds added to your account.

On the Simba Games homepage, it is stated that there is a VIP program, but details of how to join the VIP program are not forthcoming. However, we assume that you must deposit and bet a certain amount of money in order to be accepted. The VIP program apparently offers cash back on losses, free spins, and no deposit bonuses. We would like to know more about Simba Games VIP program because it sounds interesting.

  • Generous welcome bonus + free spins
  • Daily Picks and Tournaments promotion
  • 21 slots with progressive jackpots
  • 60x wagering requirement is applied
  • Winnings from free spins are credited to the bonus wallet

Simba Games has 21 video slot machines with progressive jackpots. Some of them are small – in the low five figures – but several of them have jackpots in the high seven figures. If what you are looking for is progressive jackpot games Simba Games may be for you.

The welcome bonus at Simba Games is merely average. We would prefer that the minimum play through requirement were reduced from 60 times. Perhaps Simba Games will do this in the future. Still, you are benefiting from free money, free spins and no deposit bonuses. Not all online casinos can say that. While we are not particularly impressed by their welcome package, it would not keep us away. It’s right in the middle of the road.

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Payment methods at Simba Games Casino

The payment methods at Simba Games include Visa, Mastercard, Entropay, eWire, Skrill, Neteller, Web Money, Paysafecard, Sofort, EcoPayz, and Euteller.

When it comes to withdrawing funds, the site will take less than 24 hours to approve your withdrawal. This is appreciated. Many casinos make you wait up to three days and won’t process withdrawals on weekends or bank holidays. The fact that Simba Games processes them this fast is a positive feature.

Once your withdrawal has been approved, the amount of time before you see those funds in your account varies depending on how you deposited it. For example, Visa and MasterCard will take up to five days to arrive to you.

Simba Games does not charge any fees for most deposits or withdrawals. If you want to make many withdrawals in a month, however, there may be a fee. If there is a fee, it will be clearly noted before you make the withdrawal. That seems fair, as we can’t imagine they want people withdrawing small amounts of money every day.

We feel that the deposit and withdrawal situation at Simba Games is well handled. We can’t find fault with anything Simba Games is doing, which is refreshing given that other smaller sites put up a lot of obstacles between you and your money. Simba Games does not.

Banking

Method
Withdrawal Limit
Pending Period
Deposit
Withdrawal
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
-
-
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours
min £20 / max £5000
24 hours

The customer support overview

Customer service is another average feature at Simba Games. You have to be a registered user before you can use their live chat system. The live chat is open 24 hours a day, seven days a week and is fairly responsive.

It is not possible to contact Simba Games on the telephone, however. They must not have enough staffing for that. You can contact Simba Games via email at support@simbagames.co.uk. When we contacted them, it took them about 58 minutes to respond. However, they did provide answers to our questions and offered us free spins. Simba Games are the first online casino to do this and we’d like to see other companies follow suit.

Their FAQ section, on the other hand, leaves a lot to be desired. It has a total of only 21 questions answered. They are broken down into the following segments:

  • Licence & Security
  • Bonuses & Promotions
  • Deposit / Withdrawal
  • Account technical
  • While there are not plentiful ways to contact Simba Games, the ways they offer work well. We’d like to see them offer a more comprehensive FAQ page. The fact that they gave us free spins to compensate us for our problems is a good sign. We are in favour of the customer support system at Simba Games.

Simba Games License Info

Simba Games is licensed by the UK Gambling Commission. Its license number is 39326. They are licensed to offer casino gambling.

No sanctions have been reported against Simba Games suggesting that they are running an honest online gambling establishment.

Their ombudsman is eCogra. They are a neutral third party that provides resolutions between online gambling customers and casinos.

Their anti-compulsive gambling operations at Simba Games are managed by Gamstop, Gamcare and BeGambleAware. They are known for making sure compulsive gamblers don’t go on sites and offering them help if they do.

BeGambleAware logo
BeGambleAware
eCOGRA white logo
Ecogra
GAMSTOP logo
Gamstop
GamCare logo
GamCare

They seem determined to keep their license. There does not seem to be any issues with them involving any authorities. They also seem committed to keeping compulsive gamblers off of their site.

Simba Games should be given a great deal of credit for this. They are clearly dedicated to working within the confines of the law. Given that many larger casinos have gotten in trouble with sanctions we would hope this would be a reason to drive new business to Simba Games.

Any casino that can keep compulsive gamblers off of their site and also have good customer service is a good thing in our book. It sets Simba Games apart and we hope they eventually profit from what they are doing.

  • Licenced by the UK Gambling Commission
  • No sanctions reported
  • Anti-compulsive gambling programs
  • Players protected by independent ADR

Expert Opinion

Jacob Clarke

Professional Gambler

Simba Games, despite being a minor player in the industry, is trying its best in order to keep up. It has a happy vibe in its design and the games run well. There is also a decent mix of older and newer games, meaning almost anyone can find what they are looking for. The problem is with the free spins. Any money won from free spins will be treated as no deposit bonus money and have to go through their complex play through system. Their customer support team is OK and certainly better than many we've encountered. If they could fix up their free spin situation, we'd give them top marks. Not a top notch casino, but still worth to be taken a look.

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