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mFortune Casino Review

mFortune entertains approximately 29,000 visitors a month. Their target audience is aged around 30 to 50 years old. The design is sloppy and clearly made from a template. This is generally a red flag for a website.
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On the plus side, their bonuses tend to be excellent, however. You will receive £10 from mFortune as a no deposit bonus. Then with your first deposit you will earn 200% matching funds up to £100 credited as bonuses. Plus, they will give you 100 free spins.

The free spins and wins must be played on the Super Win 7 video slot machine. You only have to play your deposit bonuses through 20 times. This means m Fortune is giving you a much better deal than casinos that require you to bet your bonuses through 35 times or more. Of course, the maximum you can win from the £10 in free no deposit bonus money is £200.

You do have to play the bonuses through in at least seven days.

mFortune is part of a larger group that also operates Dr. Slot, MmmBingo, Mr. Spin, CashMo, PocketWin, Spin247 and SlotFactory online casinos.

Although m Fortune online casino doesn’t look that great, it does have excellent bonuses and a superb range of casino games. The mFortune login system is well run. So, at first look, it has the makings of a decent online casino. We are particularly impressed that you only have to play your money through 20 times to be able to claim it. It’s pity, however, that they offer a no deposit bonus upon registration.

Now let’s take a look at some of the other things the online casino has to offer so you can take a better look at whether or not you want to play there. If you do, all that is necessary is to use your mFortune login and you can start playing.

mFortune in Numbers

2007

Casino Established

29

Players Monthly

50+

Slot Games

97.4%

Average RTP

24/7

Customer Service

Slot Games at mFortune

When you use your mFortune login, you won’t see any of the games you’d expect. There are no games from any of the popular providers, and the games they have are odd, to put it mildly. They load up quickly though – just 0.1878 seconds per game.

All of the games are provided by Intouch Games and Slot Factory – neither of which are well known. If you are looking to play a game you’ve heard of then m Fortune online casino is probably not right for you. But if you want to try out new games that you’ve never seen you might want to give them a try.

There is no live casino. This fits in with our impression of trying to stake out a niche market in the online casino world. Some people will like that. Those are the people who should use their mFortune login.

The most popular games at mFortune

Vegas Vegas

91.24%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

9

Betways

Listed as being developed by Slot Factory, this is one game we could not force to load. There is no description of the game anywhere – not even on the Slot Factory website. We find this to be odd, but it could simply be a statistical anomaly. Hence, there are less no deposit bonus round that can be triggered.

Coliseum Cash

94.79%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

15

Betways

The appeal of this game is the large progressive jackpot. Otherwise, it’s a low-resolution, five-reel, three-row game. You have playing cards and then various Coliseum related symbols that may form a combination triggering extra free spins and bonuses. Still, the progressive jackpot is admirable.

mFortune Bingo

85%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

-

Betways

Bingo is where it’s at. With mFortune Bingo you have huge jackpots you can win. This is as standard a bingo game as you can find – which is more than fine for fans of the game.

Wild Diamond Wins

94.43%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

15

Betways

This is an old school Vegas machine, in which you have sevens and bars and of course, diamonds. Score at least three golden symbols and you’ll trigger both free spins and a no deposit bonus round.

Fruity Looty

94.5%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

20

Betways

Another old school machine; this time it’s fruit themed. Like Wild Diamond Wins if you can land three free spins and win symbols on any of the reels, you’ll trigger free spins or any other no deposit bonus that can deliver a decent payout.

A Spinfull of Dollars

94.66%

Return to player (RTP)

Desktop, Tablet, Mobile

Available

15

Betways

This game comes with 15 win lines and is set in the Wild West. Explosives are wild and can lead to big wins. Plus, land three wilds and you’ll be taken to the mini game. In free spins mode, the wilds are sticky and you can end up winning a lot of money by triggering a no deposit round.

mFortune Casino Free Spins

Free spins at m Fortune online casino are pretty generous. After you first sign up, you’ll be given 100 free spins. Free spins come in the form of 10 free spins a day for the next 10 days. After each day you acquire those free spins, you have seven days to play them, and they must be played on the Super Win 7 video slot machine. Given that this is not even listed in the most popular video slot machines, we have to wonder if that is a particularly hard game to win on. That said 100 free spins and wins is a much better no deposit bonus offer than most casinos will give you. And there is always a chance to win.

You can’t be rewarded free spins and any other bonuses by asking for them on live chat. When we asked, we were told, “All bonuses are automatically generated and credited whenever you’re eligible and rest assured that you will receive text messages to keep you informed whenever you’re eligible for a fantastic bonuses.”

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Old-fashioned, three-reel fruit machines tend to be an excellent place to play out your free spins as they pay out more often.

That gives us hope that down the line, if you keep playing, eventually you will be able to receive more free spin and wins. Given how generous they are with the initial free spins, we can’t imagine that not to be the case.

The free spins are worth £.20 per spin which is pretty decent for a casino bonuses. And you may like the Super Win 7 video slot machine. If that’s the case, it’s a fine deal.

We feel that mFortune online casino makes their free spins and win offer fairly attractive because they know they don’t have popular games and wants to bring people into playing at their online casino.

If you end up liking the games on offer here, then it’s a decent deal. If on the other hand you prefer playing the popular slots you may want to go someplace else to spin and win.

There is also a regular no deposit bonus that offers free spins and win. You’ll never know when they are being offered though. So always click on the “promotions” tab on the homepage and see if there are free spins available. There might be some free spins available from time to time, but more often there won’t be any.

The bottom line at m Fortune is you are given so many free spins to start out. Free spins, however, won’t be on a game you’ve ever heard of, but still, free spins are free spins. It will certainly give you a sense of whether or not you want to play at the casino with such a nice no deposit bonus offer.

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mFortune Casino Promotions

The welcome bonus at mFortune is called The Triple Welcome Bonus. Here’s how it works. Simply sign up and you’ll receive £10 of free money in bonuses put into your account before you give them your credit card information or make a deposit. Then once you do make a deposit, you will receive 100 free spins, which are given out as 10 free spins per day for 10 days in a row. Then you are 200% matched on your money up to £100. You have to use your bonuses in seven days. On the free spins and wins you have seven days after each day you receive them to play them through.

There is also a no deposit bonus such as “refer a friend”. When you encourage someone else to sign up for m Fortune you’ll be given £5 plus half of whatever their first deposit bonus is. As with the regular bonuses, you’ll have to play with this money in seven days.

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Look for a casino that not only gives you free spins, but also allows you some free turns at blackjack and roulette. This gives you a better overall view of the casino.

All deposit bonuses must be played through 20 times before you can take them out. That is much better than the industry standard of having to play the bonuses through 35 times.

There is also a “Game of the Month.” When you play this game, your rewards vary. Usually you win a little bit of extra cash. We are told that some months they give you free spins and wins.

They also have a Bingo Loyalty program. You earn two points for each GBP you bet on a bingo game as long as you are playing while in your mFortune login. Acquire at least 250 points and you can start claiming rewards in the form of bonuses. The more points you build up the better your eventual rewards will be.

  • Sign up £10 no deposit bonus to try out the casino
  • Players are welcomed with 100 free spins
  • A 200% bonus up to £100 once claimed the previous two
  • Bonuses granted no matter the payment method
  • Spins can only be played in Super Win 7 slot
  • Solid refer a friend program
  • Wagering requirement is 20X

One positive thing is that they will credit your bonuses no matter what method you use to deposit them. Given that many casinos have restrictions on what methods you can use – this is an encouraging sign for mFortune.

There are no jackpots to be won in any of their promotions. That said certain of their games have progressive jackpots built in. Coliseum Cash, one of their most popular games, for example, has a large progressive jackpot.

Overall the welcome bonus and the refer a friend bonus at mFortune are rock solid. And for fans of bingo, the rewards program works out well. We’ll hold back our opinion on the game of the month. But no matter how you look at it mFortune does offer decent rewards and only having to play the money through 20 times certainly helps.

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Payment methods at mFortune Casino

This is where mFortune becomes a bit dodgy. Most online casinos will process your deposit in 24 hours or less. Not m Fortune. They take three to four working days to process them. That means no processing is going on on weekends or bank holidays. Then once that has gone through the amount of time it will take your money to arrive to you depends on how you made your m Fortune deposit. This means it can be up to 10 to 14 working days for you to get your money out. The company should address that issue as soon as possible.

You can make deposits through Visa, MasterCard, Pay Safe Card, Pay Pal, Moneybookers, your telephone account direct bank transfer or Skrill. There are no fees associated with either deposits or withdrawals. This has become the industry standard and we are generally shocked when we find a casino that does charge fees.

Still having to wait three to four working days simply for them to start processing your withdrawal seems a bit much. We are curious why this policy is in place. Without big name games, you would think mFortune would want to make themselves as welcoming as possible.

Banking

Method
Withdrawal Limit
Pending Period
Deposit
Withdrawal
min £30 / max not limited
3-12 days
min £30 / max not limited
3-12 days
-
-
min £30 / max not limited
3-12 days
min £30 / max not limited
3-12 days

The customer support overview

Customer support at m Fortune is hit or miss. Your best bet is to go to live chat which is available 24 hours a day seven days a week. You can also call them up at 01384 884468. Or you can send them an email at support@mfortune.co.uk.

Their FAQ only covers 34 questions. They cover the most common issues that players would have, but honestly, most online casino sites have much more inclusive FAQs. Given how odd their games are we’d think they would want to have a much more responsive FAQ.

When we sent them an email to ask for a no deposit bonus and some extra free spins, it took 52 minutes for them to respond, and then they were not all that interested in talking to us and did not respond to our questions. The Live Chat, however, was considerably better, so we suspect that it is where they are trying to steer people.

While we can’t say the customer service at mFortune is terrible, we can’t recommend it either. Their Live Chat is strong. The rest of their customer service department needs work. We suspect they have different people responding to emails than to live chat. The bottom line is that you can’t discount the customer service efforts they are trying to make here. An improved FAQ section would help a great deal.

mFortune License Info

Licensing for mFortune comes through the UK Gambling Commission, though we are not sure how much longer that will last. In May of 2019, the UK Gambling Commission found that mFortune was in violation of anti-money laundering statutes and social responsibility controls. These are direct licensing violations. This ruling means that the company did not do enough to keep problem gamblers off of their website. They ended up paying a fine of £2,200,000 which will go to a charity that addresses the risk of harmful gambling.

That’s a huge fine for an online casino. They also ended up having to pay £14,565 towards the Commission’s costs. That’s a troubling sign that they did not do a thing they could to keep people with gambling problems away from the site.

IBAS logo
IBAS
GamCare logo
GamCare
GAMSTOP logo
Gamstop

Their ombudsman is IBAS and ODR. For control of problem gamblers, they have the following companies in place: GamCare, Gamblock, Betfilter, Net Nanny, Cyber Sitter.

We are not sure what m Fortune did exactly to encourage problem gamblers to the site. That said, fines for not preventing them are rare, so we have to assume something fairly serious was going on. While this is not a bad sign for people without gambling problems, it’s never good for the industry when problem gambling is not stopped in its tracks.

  • operating under UK Gambling Commission license
  • players protected by IBAS and ODR
  • previously had a license violation resulted in a significant fine

Expert Opinion

Harry Brown

Math Analyst

The mFortune online casino was built from a template and doesn't look great. That said looks can be deceiving. It has a large collection of games that are easy to access. It has a vast array of welcome bonuses. A no deposit bonus is also available. The more we interacted with mFortune the more we liked the casino. It has all kinds of fun stuff on offer and is really friendly to its punters. The one issue is that they don't have the games you'd expect. Instead all of their games are provided by Intouch Games and Slot Factory.

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